received a call from citibank recently, trying to intro me their credit line. the main buying point that lady is trying to put across is - lower interest rate. and she went on to tell wad are the benefits of having lower interest rate.
one of the benefits she suggested was - 'u can use the money to pay for your other banks' credit cards bills'.
i was like 'huh? wad the hell....?' silently in my mind..
i kindly said no.. i dont need it...
and she repeated 'why not? it's of a lower interest rate, so u can use it as spare cash and pay for your other banks' bill............'
seriously... i find that quite offensive to be said to anybody..
so u mean i need to borrow money from ur bank b4 i have money to pay other banks' bills?????!
if only i were nasty and unfriendly enuff to rebutt her that!
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i seriously do not have the intention to blog that.. until i received a totally different treatment from ocbc, introducing me exactly the same product.
it was a guy who called on fri afternn. basically he told me that there's a free trial for 6mths to take up their credit line... 1 yr free waiver.. if i do not use it, there'll be no charges... i can jus call and cancel if i do not want it after 1 year blah blah...
but the main thing was.. he told me i was the selected few who'll receive a watch worth $110 if i sign up.
and, he'll have a courier man to deliver the form to me at home and all i need is to check thru the appls form, provide photocopied ic, sign and i'll get the watch rite away from the courier man.
true enuff... on sat morning... the man came with the form.... and the watch......
and the deal was closed.
the man who called got his commission and i got my watch. win-win.
conclusion?
1) 人都是贪的. 想人家帮你, 就得先给人家甜头.
2) 措辞很重要. must 'po' pple and let them feel important and priviledged and superior.
3) 投其所好. say the right thing to the right person.
很市侩.
但何尝不是生存之道.
与大家共勉之.
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